Self Service Portal is a security driven page that requires specific information to be entered by the Firefighter. The purpose behind the SSP is to provide an alternative way for firefighters to access the online system in the event they cannot recall their logon password. A firefighter can enter the response to each of the three-security question and the system will authenticate the responses. If the responses are correct the firefighter will be authenticated and will be permitted authorized use of the online system. The system will automatically “disable” the firefighters online account after five consecutive invalid authentications. The system will display a message indicating the number of invalid attempts. In the event you online account is locked out you will need to contact the authorized Training Officer for your Fire Department to unlock your account. At which time you can proceed with using the Self Service Portal.